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FREQUENTLY ASKED QUESTIONS

All the info you need to make sure you have a great time at Sound Haven!

During the days leading up to the festival, set times will be posted via this site, our social media sites, and email updates (sign up for emails at the bottom of this page).

Note: The lineup is subject to change.

See our complete list of Acceptable and Prohibited Items below.

Once parked, your vehicle must stay in the campgrounds for the duration of the festival. You may leave at any time, but re-entry into the campgrounds will be prohibited for camper safety.

Food Vendors, Ice, Water Stations, and a General Store with all the essentials are all on site ready to serve you!

During the festival, Lost & Found is located at the General Store in the campgrounds. Check the festival map for specific locations.

After the festival is over, all phones, wallets, IDs, passports, credit cards, prescription glasses, and tech items (such as cameras or portable chargers) will be held at an off-site location. Details will be provided on how to retrieve these items.

Sound Haven is located at beautiful JACELAND! Please see our Travel page for details.

Prescription medication is permitted as long as it is in its original pharmacy-labeled container which states the prescription, dosage, and patient name.

All guests must have both a festival admission pass AND a camping pass to camp in the campgrounds. A camping pass does not solely permit entry.

Please see our work page and select the appropriate application.

Please use our contact form below and select "Press/Media Application" from the drop-down box.

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ACCEPTABLE & PROHIBITED ITEMS

Acceptable Items

  • Camping gear including tents, canopies, sleeping bags, tarps, etc
  • Camping chairs, tables, coolers, cutlery, etc
  • Lanterns, flashlights, headlamps, and batteries
  • Personal camping stoves (Please follow our charcoal and propane policies)
  • Rain gear including umbrellas, ponchos, rain boots, tarps, etc
  • Cigarettes (packages must be sealed upon entry)
  • Small digital cameras without removable lenses (point and shoot) and Go-Pros
  • Cell phones & chargers
  • Flow toys (NO fire performance props or fire performance prop accessories)
  • Empty refillable bottles and hydration packs
  • Flags and banners (Totems are allowed, but please no dangerous metal pieces)
  • Sealed feminine products
  • Prescription medication
  • Electric and Solar powered generators
  • Small Personal USB – Powered Bluetooth Speakers

Prohibited Items

  • Fireworks, flying prayer lanterns, or explosives
  • FIRE: Open flames, campfires, candles, fire performance props, or tiki torches
  • Gas or fuel cans of any kind (except small propane tanks for camping - please follow our charcoal and propane policies)
  • Drones or professional cameras/equipment without explicit permission and proper media credentials
  • Audio recording equipment
  • Illegal substances or paraphernalia (Please abide by TN state laws)
  • Weapons of any kind, regardless of permits
  • Glass
  • Laser pointers
  • Pets (Please leave your best friends at home!)
  • Sound systems or amplifiers
  • Professional/non-personal use radios or walkie-talkies
  • Motorcycles, ATVs, golf carts, or motorized bikes
  • Non-motorized bicycles, skateboards, or scooters
  • Flags or totems with metal pieces
  • Unsealed eye-drop containers, over-the-counter medications, or opened bottles of vitamins
  • Gas-powered generators (Unless in Primitive RV Camping)
  • Large Speakers and / or Sound Systems
  • Box Trucks
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STILL HAVE QUESTIONS?

Drop us a line and we will get back to you ASAP!