FAQ
When will set times be announced?
During the days leading up to the festival, set times will be posted via this site, our social media sites, and email updates (sign up for emails at the bottom of this page). Note: The lineup is subject to change.
What can I bring with me?
See our complete list of Acceptable and Prohibited Items.
I’m camping … Can I leave the festival grounds and come back?
Once parked, your vehicle must stay in the campgrounds for the duration of the festival. You may leave at any time, but re-entry into the campgrounds will be prohibited for camper safety.
I lost an item … where can I pick it up?
Lost & Found services will be available at the venue during the show. Check the festival map for specific locations.
After the festival is over, all phones, wallets, IDs, passports, credit cards, prescription glasses, and tech items (such as cameras or portable chargers) will be held at an off-site location.
Where is the festival located?
Sound Haven is located at beautiful JACELAND! Please see our Travel page for specific instructions.
I am a journalist or photographer on assignment from an official news publication. How do I apply for press credentials?
Please use our Contact Form and select Press/Media Application from the drop-down box.